Frequently Asked Questions

For Venture Cars, we have our in-house workshop, all servicing is done in-house and not outsourced to our network of partners.

Simply call us at 62828800 or book a test drive through our website!

Car Depreciation is calculated this way:
Formula: Price of Car – ( ARF / 2) / 10 years

*ARF = Additional Registration Fees

So for an example if your car cost $80,000 and your ARF is $20,000. This is how it is calculated.
Car depreciation = $80,000 – ($20,000 / 2) /10 year

Your car depreciation is $7000 / year.

Parallel import car dealers purchase directly from factories producing these vehicles and then import them to Singapore to sell hence the name parallel import car.

Parallel import car dealers do not have any limitation on the brand of vehicles that they can sell and often they can bring in a variety of car models and makes that Authorised Dealers are not selling or made available in Singapore. Authorised Dealers are companies that have won exclusive distribution rights for a particular car brand from the manufacturer of the vehicle.

As a result, a typical parallel import car dealer showroom will showcase a variety of car brands and models.

There are a few factors that lead to the lower pricing structure.

1. Lower overhead count as compared to ADs
2. Less flashy showrooms

In the event of vehicle recall, Venture Cars will contact you directly to schedule an appointment to get the affected parts fixed. As direct importers, we have full access to genuine and OEM parts from Japan.

Our cars come with up to 10 Years / 200,000 km engine warranty and up to 5 Years / 130,000 km warranty, whichever comes first.

In addition, car accessories come with a 1 Year Warranty.

The short answer to this question is that the timeline varies. How soon is subjected to a number of factors, please refer to our video below.

However a typical time line looks like this:

• Car will be ordered after the deposit is placed: 2 Days
• Factory manufacture the car: 1.5 to 3 months
• Shipping, car chassis number will be provided to you: 12 to 18 days
• Custom Clearance, OMV amount will be provided to you: 7 days
• LTA clearance, vehicle approval code will be provided to you: 1 to 2 months
• Bidding of COE, COE number will be provided to you: 1 to 3 months, in fact we will start evaluating your COE bidding when your car is being shipped to Singapore to hasten your process of getting your car
• Vehicle Registration: 1 Day

You can track your car status by typing in your allocated order number assigned to you.

COE means Certificate of Entitlement. You will need to get your COE before your car is on the road. COEs are bid through the COE Open Bidding System. These bidding exercises are held twice monthly.

For more information about what a COE is, you can visit the Land, Transport and Authority, Singapore website.

Guaranteed COE means that you will definitely get your COE after the promised bid as compared to a non-guaranteed COE package.

Considering that COE bidding takes place twice a month. As a rule of thumb:

1. A 2 bid guaranteed COE package means that you will get your COE in 1 month
2. A 4 bid guaranteed COE package means that you will get your COE in 2 months
3. A 6 bid guaranteed COE package means that you will get your car in 3 months

Subjected to the ever changing market conditions and government regulations, at times we might require our customers to top up for their COE if the COE prices goes up too high, however we will give you a heads up before we bid for your COE.

You will have to place 2 deposits with us:

• A $5000 deposit to be place with us. This money will be used to secure a car for you.
• A $10,700 COE deposit is required for us to bid the COE for you.

Remaining downpayment balance to be paid to us before you collect your car from our showroom.

VAC means Vehicle Approval Code.

A VAC ready car is a car that is ready for vehicle registration with Land, Transport and Authority. With a ready COE, car owners may drive off the car after the vehicle has been registered.

PARF means Preferential Additional Registration Fee. When you deregister your car, you are entitled to PARF rebate which is a percentage of your ARF. To get a more accurate value of your PARF rebate, please refer to Land, Transport Authority, Singapore website.

VITAS means Vehicle Inspection & Type Approval System. Vicom is the authorised inspection center for it.

All cars in Singapore have to go through VITAS to ensure that it fulfills the technical requirements before it can be driven on Singapore’s road. For more information, you can visit VICOM’s website for more information.

Ready stock are cars that are already available in our showroom for sale. There is a shorter waiting period for these cars to get on the road as parallel import car dealers do not need to make a fresh order from the factory.

When a car salesman tells you that he has to indent the car for you. It simply means that the shop does not have that particular car in stock with them and they would need to order the car for you.

OMV is Open Market Value. It is the actual price of the vehicle. This price is not inclusive of COE, ARF, registration fees, taxes and surcharges . OMV prices can differ even if it is the same vehicle make and model.

OMV prices are determined by the Singapore customs when the car reaches Singapore shores. For more information on OMV, you can check out Onemotoring website.

ARF is Additional Registration Fee (ARF). It is a tax imposed upon registration of a vehicle. It is calculated based on a percentage of the Open Market Value (OMV) of the vehicle. For more information, you can refer to the official explanation provided by Land, Transport Authority, Singapore.

A hybrid car utilises technology to minimise fuel consumption usage. It uses 2 power sources to power the vehicle. The usage of 2 power sources will lead to a reduced in fuel consumption which brings cost savings to the driver.

Hybrid batteries are built to last for more than 10 years. Toyota and Honda have spent great years perfecting their hybrid technologies and have up their warranty for hybrid batteries to 8 years.

The service cost of maintaining a hybrid or petrol car is the same for cars sold under Venture Cars. You can look at our service packages offered.

We collect personal data from you when you:

• Interact with us in person, via email, telephone, or online platforms
• Register interest or request information about our products or services
• Purchase a vehicle or use our financing, servicing, or other services
• Subscribe to our newsletters or promotional materials
• Visit our website or social media platforms

The types of personal data we may collect include but are not limited to:

IP address and browsing behavior (when using our website)

Name

Contact information (e.g., phone number, email address)

Residential address

NRIC/Passport number

Financial details (for financing applications)

Vehicle details and purchase history

We collect and use your personal data to:

• Facilitate the sale and delivery of vehicles
• Process and manage financing, servicing, and warranty applications
• Respond to inquiries, requests, or feedback
• Provide after-sales services and support
• Inform you of promotions, new products, services, or updates (with your consent)
• Manage our relationship with you and provide personalized experiences
• Comply with legal and regulatory requirements

Our website may use cookies to improve user experience and gather data on how visitors use our site. Cookies are small text files that are placed on your device. You can choose to disable cookies via your browser settings, but this may affect the functionality of our website.

We do not sell your personal data to third parties. However, we may disclose your data in the following situations:

• To our service providers, agents, or partners who assist in our business operations (e.g., IT, marketing, financing, or insurance services)
• When required by law, government authorities, or for legal proceedings
• If necessary to protect the rights, safety, or property of Venture Cars Pte Ltd, our employees, or customer

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We implement appropriate security measures, including encryption, secure storage, and regular monitoring of our systems.

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.

You have the right to:

• Access your personal data and request a copy
• Correct or update your personal information
• Withdraw your consent for us to collect, use, or disclose your data

To exercise these rights or for any inquiries related to your personal data, please contact our Data Protection Officer at:

Email: [email protected]
Phone: 6552 8800
Address: 33 Ubi Ave 3, #01-47/48 Vertex Building, Singapore 408868

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date indicated at the top of the policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Venture Cars Pte Ltd
Email: [email protected]
Phone: 6552 8800
Address: 33 Ubi Ave 3, #01-47/48 Vertex Building, Singapore 408868